Wifi Network Expert

RVS iGlobal is an all-in-one White Label Technical Services platform for Managed Service Providers (MSPs) and IT Service Providers (ITPs). We empower technical businesses with our white label services, world class technical engineers and experience of various business industries. Established in 2016 and headquartered in London with Network Operations Centre (NOC) in India, RVS iGlobal is run and operated by engineers who understand IT and customer expectations.

Success of any business is in its customer’s satisfaction. The same can be seen in more new challenges coming our way. To deliver those challenges, RVS iGlobal is currently looking for dedicated and enthusiastic individuals who can come together as a team and deliver the services customers want. We currently have opportunities for Wifi Network Expert to work from our Networks Operation Centre based in Jammu.

Job Position:Wifi Network Expert (Ruckus)
Years of Experience:1 - 4 years
Salary:INR 1,50,000 - 4,00,000 P.A.
Location:Jammu, J&K

Roles and Responsibilities:

• Working on 24/7/365 IT helpdesk providing L1/L2 support service to customers based in the UK and Europe
• Manage firewalls such as Ruckus, Palo Alto, Juniper or Cisco ASA.
• Handhold other in-house engineers to train them on wireless technologies, besides guiding other non-technical people.
• Use tools to evaluate to test and tweak wireless products, such as routers, switches, hubs, bridges, virtual private networks (VPNs), and network amplifiers, among others.
• Design and validate the performance, quality, and reliability of the RF link.
• Design and implement Wifi Network Expert’s and other wireless networks.
• Write manuals and document current network procedures.
• Have extensive knowledge of routing protocols (OSPF, EIGRP, and BGP).
• Optimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with network engineers to optimize the network.
• Develop and implement policies and classify and oversee access to protect network systems.
• Make sure that all equipment, including servers and the other network products, are well-connected.
• Devise and support radio frequencies (RF) link performance, reliability, and quality.
• Enable data and system protection by developing and maintaining mechanisms for backing up and retrieval.
• Collaborate with different teams to ensure the optimized performance of VoIP and other wireless telecommunication devices.
• Work with security team to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations.
• Design and deploy changes to the configurations of clients as per the applicable change management process.
• Proactively handle all network security solutions.
• Make use of testing and diagnostic tools to assess and modify equipment.

Requirements

DESIRED CANDIDATE PROFILE:

• Excellent spoken and written English skills
• Customer service and satisfaction hungry
• MUST be ready to work in any shift. All allowances will be given as extra pay
• Willing to take initiatives and passionate about delivering solutions
  
  A great opportunity for Jammuties to return to Jammu without affecting their careers.

If you have knowledge and working experience on below technologies or are passionate enough to learn and deliver below then do get in touch:

• Windows Server/ Active Directory/DNS/DHCP
• Office 365/Exchange Server (Not limited to Office 365 support)
• Excellent Desktop troubleshooting skills
• Virtualization (Hyper-V and/or VM Ware)
• Firewall / Router / Network Security
• Windows Server Backups and Disaster Recovery
• Having experience on remote support
• Windows Servers training and monitoring (Setup, Patching, Server provisioning, Maintenance, performance tuning, troubleshooting)
• Customer service/satisfaction approach to be a RVS family member

Role Category:Wifi Network Expert (Ruckus)
Role:Customer Support Engineer/Technician
Industry:IT-Hardware & Networking
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Employment Type:Permanent Job, Full Time
Education:
UG: B.Tech/B.E. - Any Specialization, Computers, Electronics/Telecommunication, BCA - Computers, B.Sc - Any Specialization, Diploma - Any Specialization
PG: M.Tech - Any Specialization, Electronics/Telecommunication, Computers, MCA - Computers

Job Type:Full-time

Salary: ₹150,000.00 - ₹400,000.00 per year

Speak with the employer

+91 808289 7299

Benefits

Perks and Benefits:

• Annual Bonus
• Provident Fund
• Employees State Insurance Corporation
• Medical Insurance
• Night Allowances
• Pick and Drop facilities (Only for Female Staff)
• Day outs for Staff
• Team Lunches
• Maternity/ Paternity leaves
• Retirement Benefits
• Paid Time Off
• Flexible work schedules and workplace perks like on site snacks
• Flexible working