L2 Operation Senior Manager
Posted on :
06-11-2021
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
06-11-2021
Job Description
- Leading & Managing L2 (Core, IP, IT, Security & Cloud Infra team) for L2 technical support & Maintenance.
- Responsible to provide Second line operation support for all escalated cases from Level1 team.
- An experienced Technical Manager with demonstrated competence with 4G and 5G E2E Mobile telephony Network.
- Responsible for Effective L2 Operations on Service Assurance
- Vendor co-ordination and Fault Management (regular O&M and Driving Improvement)
- Drive a L2 Technical team to meet KPI's and deliver consistent performance
- Review incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment to drive network efficiency and availability.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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