Social Media Specialist & Moderator

Job Description

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
• Replies to comments and messages on the different social media platforms instantly and in a timely manner
• Schedules and posts social media content and makes sure that the content is posted on time and free of any mistakes

Job Requirements

• Proven 2 years working experience in social media marketing or as a Digital Media Specialist
• Demonstrable social analytics tools knowledge
• Adequate knowledge ofSEO
• Knowledge of online marketing and good understanding of major marketing channels
• Detail and customer orientedwith good multitasking and organisational ability
• Fluency in English and Arabic
• BS in Mass Communications, Marketing or Business Administration