Lock Support the activities of GOAL’s investigation team in Syria, which includes investigations into serious complaints.
Work closely with investigation assistant to define and organize information per entity.
Ensure all allegation received from the community feedback mechanism (CFM) officer are logged, segregated and referred to key focal person at each entity (SG, SC, HR and SS)
Follow up on serious complaints and feedback referrals with appropriate entities/sectors and respond to raised pending issues as needed.
Ensure that results generated by field findings/investigation activities are summarized, well recorded and communicated with Investigation Coordinator to inform programming and address issues on time.
Review and provide input on standard operating procedures, memorandum, contracts and/or guidelines as needed with support from the IC.
Attend the disciplinary committee to provide investigation findings when requested by the line manager
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