Engagement Type
Contract
Short Description
The North Carolina Department of Health and Human Services requires the services of an Epic Certified Training Manager to manage the planning and implementation of an EHR implementation project for DSOHF.tttttttttt
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Complete Description
The Training Manager is responsible for communicating training policies and procedures across the organization. This person will also coordinate role analysis and all classroom and equipment aspects of Epic led virtual training.
General Responsibilities:
Classroom Administration and Planning:
a. Managing WSUL onboarding and engagement and overseeing day in the life activities
b. Develop processes for staff providers and managers to escalate questions and concerns about Epic class assignments and registration
c. Provide Epic with the appropriate data to import trainee information into the Epic Training Platform
d. Communicate training registration and completion data from Epic to operational and project leadership
e. Ensure all staff have appropriate Epic training tracks assigned and are registered for Epic classes
f. Secure training rooms workstations printers projectors screens barcode scanners and other equipment needed for virtual Epic led training and any operationally led DILs that require a computer lab
EndUser Engagement and Change Management:
a. Set training requirements for end user system access and get buy in on this decision from project and operational leadership
b. Communicate with WSULs throughout the project to ensure that they are staying engaged and are prepared to support end user training and readiness
Required/Desired Skills
Skill | Required/Desired | Amount | of Experience |
Manage WSUL onboarding and engagement and overseeing dayinthelife activities | Required | 5 | Years |
Develop processes for staff providers and managers to escalate questions and concerns about Epic class assignments and registration | Required | 5 | Years |
Communicate training registration and completion data from Epic to operational and project leadership | Required | 5 | Years |
Ensure all staff have appropriate Epic training tracks assigned and are registered for Epic classes | Required | 5 | Years |
Set training requirements for enduser system access and get buyin on this decision from project and operational leadership | Required | 5 | Years |
Questions
| Description |
Question 1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement |
Question 2 | All work must be completed remotely. Do you accept this requirement |
Question 3 | Candidate must be able to attend a Microsoft Teams. Do you accept this requirement |
Question 4 | Please list candidates email address. |
Question 5 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
Question 6 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement |
Question 7 | Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement |
Question 9 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement |