Process ociate - Customer Service
Posted on :
09-09-2024
Employer Active
1 Vacancy
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Job Description
We are hiring Process Associate Customer Service for our client based in Bangalore.
Position: Process Associate Customer Service
Work Model: Onsite
Employment Type: Full timePermanent
Primary Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers clients and vendors and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction client information and job performance.
- Adheres to all company and specific Contact Centre policies and procedures
- Completes any work as assigned by Management
Interview Rounds:
- HR Round
- Versant Test Round / VNA Round
- Operations Round
- Computer Assessment test
Key Enablers:
- Strong process orientation
- High energy High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Compensation:
Interview Time : 930 am to 430 pm
Requirements
Education and Essential Experience:
- 6 months BPO or Travel experience
- Graduate / Undergraduate
- Excellent written and spoken communication
- Computer Skills ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Open to work in a voice environment
Are you the perfect fit Great Please share your updated CV and we will get back to you as soon as possible.
Education and Essential Experience: 6 months BPO or Travel experience Graduate / Undergraduate Excellent written and spoken communication, Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a voice environment Are you the perfect fit? Great - Please share your updated CV and we will get back to you as soon as possible.
Employment Type
Full Time
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