Application Support Engineer

Mandatory technical requirements for the offer: Specification for response Type of requirement:
Experience in IT support
At least 2 years experience in 1st / 2nd level
Support of IT applications Proven experience of at least 2 years Mandatory
Experience with monitoring and logging tools
At least 2 years of experience with monitoring and logging tools (e.g. Opensearch Grafana Prometheus or others) Proven experience of at least 2 years Mandatory
Experience in diagnosing and solving complex problems
At least 2 project references with a focus on experience in diagnosing tracking and solving complex technical problems Project references at least 2 (not older than 6 years) Mandatory
Familiarity with DevOps practices and CI/CDTools
At least 2 years of experience with a DevOps focus and the use of CI/CD tools Proven experience of at least 2 years Mandatory
Language skills
Project language: German business fluent Native speaker German language certificate B2 or better
Mandatory

Technical target requirements for the offer Specification for response Type of requirement Weighting
Moderation and presentation:
Experience in the acquisition preparation and presentation of complex technical problems Project references at least 2 references Target 40%
Communication:
Solutionoriented communication with interface partners and project stakeholders Proven experience of at least 2 years Target 40%
Functional requirements management
Proven experience in requirements management for IT software Proven experience of at least 2 years Target 20%
100%