IT Admin Onsite Support

Note: This role does not offer visa sponsorship. We are only looking for candidates in Germany who speak German (C1 or Fluent/ Native)

Tasks & Responsibilities

• Evaluate troubleshoot or escalate technical issues and service requests.
  
• Administer configure and install forklift terminals hand scanners and label printers at warehouse locations.
  
• Support and develop our Matrix42 asset contract and ticket system along with mobile device management (MobileIron).
  
• Plan and implement automated IT services using workflowbased processes.
  
• Maintain and enhance system and user documentation.
  

Requirements

• Completed training as an IT specialist or a comparable qualification.
  
• 3 to 5 years of relevant professional experience.
  
• Extensive expertise in system administration of Microsoft products (Windows 10 Office 365 etc.) and Windows Active Directory management.
  
• Familiarity with Matrix42 Digital Workspace Management Citrix XenApp and scripting is a plus.
  
• Willingness to travel approximately 20% to support other locations.
  
• Excellent written and spoken German skills.
  
• Independent solutionoriented mindset with a strong focus on customer service.
  

Core Benefits

1. Extensive learning and development opportunities.
   
2. Strong market position.
   
3. Be part of an exciting digital transformation towards cloud integration.
   
4. Financial Benefits: Holiday and Christmas bonuses performancebased pay.
   
5. Health and Wellness: Ergonomic workstations free fruit and coffee and health programs.
   
6. Career Development: Personalized training ongoing professional growth and permanent contracts.
   
7. Work Environment: Modern workspaces free parking corporate discounts and highquality work attire.
   
8. Additional Perks: Team events engaging projects open feedback culture and job security.