The work:
As a Process Architect you are responsible for being the global offering expert developing & managing the processes required to execute the Relationship Management offering. This role is responsible for developing the How of the offering & working closely with the Offering Leads & Advisors who are responsible for the Why & What.
You will:
- As a Service Process Architect Associate Manager you will help Market and Market Unit Leads in Sales Excellence manage their portfolio by providing trustworthy advice. You will:
- Help the Service Offering Lead and Service Process Architect Manager design and implement a smooth process to onboard our acquisitions and assess their performance regularly.
- Assist the Service Process Architect Manager in developing executing and improving the processes of your assigned service offering.
- Handle daytoday processes effectively.
- Contribute to efforts of the CPM Application Architecture Analytics and Change Management teams to encourage stakeholders to use the available processes tools and training.
- Participate in feedback gathering efforts to enhance service offerings
Skills and Qualifications:
- Minimum of 5 years of experience with proven track record in supporting and enhancing business services/processes.
- English language fluency (oral and written)
- A record of successfully managing programs in a demanding environment; With background in Business Development
- Experience balancing multiple stakeholders internal and external across functions
- Passion for technology and innovation
- Strategic thinking and business acumen
- Knowledge and advanced excel and PowerBI
Good to Have:
Remote Work :
No