Sales Relationship Manager

The Job

• Execute and support the merchant marketing strategy

• Implement different initiatives to drive sales growth for big and small merchants

• Coordinate implementation of different initiatives with the merchants and internally

• Ensure that merchants follow our branding and comply with agreed marketing initiatives

• Improve overall merchant experience

• Generate reports and monitor merchant KPIs on a regular basis such as traffic generated number of transactions fraud rate conversion rate

• Ensure proper communication of newly launched merchants to the customer base

• Provide timely assistance and monitor merchants concerns: customer services accounts settlement technical

• Work closely with the marketing and business development team and support other initiatives as assigned

• Gather feedback from merchants to be able create studies and recommendations for process improvement and innovations

• Collaborate with merchant marketing to identify opportunities for merchants to scale up its growth with BillEase within 60 days from onboarding.

• Monitor merchant satisfaction with billease through creation of surveys focus group
  discussions or through other initiatives.

• Handle teams of Sales Associates of BillEase

The Ideal Candidate

• Previous experience in business development/partnership/acquisition preferably from payment gateways ewallets ecommerce platforms retail

• Degree in Business Management Commerce or Economics desirable but not required

• Comfortable in a fastpaced environment with a get things done attitude

• Passionate about payments and lending products

• Excellent communication skills in both English and Filipino

• Customercentric mindset

• Problem solver with strong analytical skills

• Collaborative and can work well with other team members

Remote Work :

No