IT Maintenance Engineer

About the department:

The IT Department within BYD Automotive GmbH is responsible for providing innovative technological solutions that align with business objectives across Germany and the broader European market. Our team works collaboratively to analyze develop and implement efficient IT systems that support decisionmaking streamline business processes and enhance operational performance. By leveraging data analytics and advanced technologies we ensure that our IT infrastructure is aligned with the companys growth strategies and meets the evolving needs of the business.

Position Overview:

We are looking for an IT Maintenance Engineer to join our IT team in BYDs Stuttgart office. The ideal candidate will have experience in maintaining IT infrastructure troubleshooting systems and ensuring optimal hardware software and network performance. This role will manage daytoday IT operations provide technical support and ensure smooth system functionality across the company.

Responsibilities:

• Collaborate with the HQ IT team to plan implement upgrade and optimize IT networks servers and infrastructure
• Install and configure computer hardware software networks and applications
• Continuously monitor and maintain IT systems and networks
• Respond to technical support requests from staff and clients and provide clear resolutions
• Diagnose and troubleshoot system network software and hardware issues
• Support the rollout of new applications and updates
• Maintain detailed records of issues and solutions for future reference
• Manage IT inventory including hardware software licenses and warranties
• Implement network security measures in coordination with the HQ IT team
• Respond to IT support requests and provide solutions efficiently and effectively by working with the HQ IT team
• Serve as the first point of contact for IT support within the organization
• Prepare and manage IT equipment for employees including computers and office devices
• Handle other related tasks and ad hoc assignments as needed

Required Skills and Qualifications:

• Bachelors degree in Computer Science or a related IT field
• 1 year of experience in IT support or a related role
• Fluent in English; Chinese language skills are beneficial
• Excellent communication and organizational skills
• Strong independent problemsolving and decisionmaking abilities
• Knowledge of IT systems networks and infrastructure

We offer:

1. Job in a fast developing company which embodies sustainable and forwardthinking technology
2. Performance and experience based competitive remuneration commuting allowance
3. Team building events and employee learning opportunities

About BYD

BYD is a leading hightech multinational company based in Shenzhen China. It operates in four core fields of IT automotive new energy and rail transit and employs over 220000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zeroemission ecosystem.

BYD Europe BV located in Schiedam Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe BV offers a full line of BYD electric vehicles including allelectric cars allelectric buses and allelectric forklift trucks.