Insurance Account Rep Homeowners Auto Renters etc - Direct Hire - MA

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Job Responsibilities:

• Assist clients with selecting purchasing and managing personal insurance policies to ensure adequate coverage and protection at a fullservice insurance company
  
• Manage a portfolio of personal lines insurance accounts including homeowners auto renters and umbrella policies.
  
• Provide exceptional customer service by responding promptly to client inquiries and processing policy changes.
  
• Review client accounts at renewal time and proactively remarket accounts to find the best coverage options and pricing.
  
• Work with underwriters and insurance carriers to negotiate policy terms and conditions.
  
• Educate clients on insurance coverage options and assist in selecting appropriate products based on their needs.
  
• Handle claims reporting and follow up on the resolution process to ensure client satisfaction.
  
• Maintain accurate and uptodate client records in the agency management system.
  
• Stay current with industry trends and regulatory changes to provide clients with uptodate information and advice.
  
• Meet or exceed sales and retention goals set by the agency.
  

Job Qualifications:

• Active state insurance license (MA state) in personal lines or ability to obtain one within a specified timeframe
  
• 3 years of experience in personal lines insurance
  
• Highschool or equivalent