Personal Lines Account Manager Office Manager

A leading provider of commercial agricultural and personal lines of insurance is seeking a dedicated and experienced Personal Lines Account Manager / Office Manager for their satellite office in Port Townsend. This dual role involves managing a book of personal lines business while also overseeing office operations. The ideal candidate will be adept at crossselling managing referrals and providing exceptional customer service.

Responsibilities

• Manage the entire renewal process for each personal lines account from start to finish.
• Handle all crossselling and upselling opportunities taking referrals and writing new business.
• Negotiate with carriers process certificates and endorsements issue ID cards and bind policies.
• Oversee office management duties including opening and closing the office.
• Maintain a professional inoffice presence Monday through Friday 8 am to 5 pm.
• Ensure excellent customer service for walkin clients and maintain relationships driven referral business.
• Meet goals of selling 1015 policies a month without a strict quota.
• Collaborate with the Edmonds office for commercial lines support when needed.

Qualifications

• Extensive experience as a Personal Lines Account Manager including full management of the renewal process.
• Strong background in office management with the ability to open and close the office.
• Familiarity with carriers such as Mutual of Enumclaw Progressive Nationwide Safeco Cincinnati American Modern Grange etc.
• Experience with highrisk companies like Dairyland Kemper Foremost insurance is acceptable but not preferred.
• Excellent negotiation skills and the ability to process various insurance documents efficiently.
• Proven track record of relationshipdriven sales with no requirement for cold calling.
• Strong organizational skills and attention to detail.
• Captive agents with relevant office management experience are encouraged to apply.

Compensation and Benefits

• Salaried role with quarterly bonuses based on production/sales.
• Employerpaid medical dental vision and 401(k) benefits.
• No sales quota with realistic goals to sell 1015 policies per month.

If you are an experienced account manager with a knack for office management and a deep understanding of personal lines insurance we encourage you to apply. Join a supportive team in a key role where you can make a significant impact.

Remote Work :

No