Commercial Operations Specialist Europe-based mwd

About the role

As a Commercial Operations Specialist at Cropster you will be responsible for optimizing operational processes that support the commercial team. You will play a key role in ensuring the efficiency of sales operations managing data and improving workflows that enhance overall business performance. By supporting the commercial team with datadriven insights and process improvements you will help us continue to deliver value to our customers and drive growth.

What youll do

• Process Optimization: Develop and implement improved workflows and procedures to enhance the efficiency and effectiveness of commercial operations.
• Sales Operations Support: Collaborate with the sales team to manage and streamline key operational functions including sales pipelines order processing and contract management.
• Data Management and Reporting: Maintain accurate commercial data in our CRM system (Hubspot) and other tools. Generate reports and provide insights to help guide decisionmaking and strategy.
• Forecasting and Analysis: Support saes forecasting and monitor key performance metrics (KPIs) to ensure optimal resource allocation and business performance.
• Crossfunctional Collaboration: Work with marketing finance and product teams to ensure that commercial operations are aligned with broader business goals and timelines.
• Contract Management and Compliance: Ensure all contracts and agreements are compliant with company policies and industry standards. Maintain uptodate documentation for internal audits and external review.
• Continuous Improvement: Proactively identify areas for improvement within commercial operations and suggest new tools or methods to enhance overall efficiency.
• Customer Coordination: Assist in managing customer inquiries related to orders and contracts ensuring a smooth and positive customer experience.

We are looking for someone with

• A Bachelors degree in Business Operations or a related field.
• 35 years of experience in commercial operations sales operations or business process management.
• Proficiency in CRM tools (HubSpot preferred) and data management platforms like Excel Power BI or similar.
• Strong organizational skills and attention to detail with the ability to juggle multiple projects.
• A proactive problemsolving attitude and the ability to work collaboratively across departments.
• Analytical mindset with experience in managing and interpreting data to drive insights and recommendations.

That said wed be particularly delighted to hire someone with

What you can expect

The salary range for this position is 55K to 64K gross/year and we look at factors like your experience and individual qualifications to determine our offer which includes benefits like an educational and wellness budget remote work possibilities and working from home flexible working hours paid time for volunteer work an endless stream of really great coffee and much more. We also make our best possible offer upfrontno games.