Community Manager
Posted on :
06-09-2024
Employer Active
1 Vacancy
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Job Description
The objective of the role
Represent the company well when dealing with clients.
Maintain confidentiality at all times.
Ensuring a smooth client experience and lifecycle & ensure a high level of customer success.
point of contact for internal & external clients.
Quick in resolving the issues of the clients.
Responsibilities:
Maintaining endtoend client relationships to make their work better & to help them network and collaborate.
Execute the complete closure signup formalities (onboarding) & offboarding formalities
Ensure a high degree of client satisfaction to promote loyalty & renewals and minimize churn.
strategic alliance partnerships.
Arranging the Events networking & engagement programs for clients.
Any other responsibilities assigned by the management.
Skills and qualifications
Experience with client handling.
Upsell & crosssell to the existing clients.
Preferred qualifications
Graduate
Good written & verbal communication.
verbal communication,confidentiality,customer,written communication,communication,relationship management,closure,events,client handling,management,external clients,upselling,event management,arranging,onboarding,cross-selling,engagement programs,networking
Employment Type
Full Time
Key Skills
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