We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions in Greece. The selected candidates will provide support to customers of an ecommerce brand.
Position: Customer Care Specialist (Dutchspeaking)
Location: Remote in Greece
Employment Type: Fulltime
Duties:
- Provide technicalbased customer assistance via voice chat and email
- Deliver exceptional customer experience
- Document interactions in a CRM system
- Participate in team initiatives provide feedback and support colleagues
Requirements:
- Fluent in Dutch/Flemish (C1) and English (B2)
- Residing in Greece and able to work legally in Greece
- Experience in Customer Support or technical support especially with help desk or IT functions
- Ability to pass a background check
- Independent and effective remote team player
- Strong problemsolving and critical thinking skills
- Adaptable and flexible with process and information changes
- Proficient with external systems and PCbased internet/software applications (e.g. Microsoft Office)
Offer:
- Competitive remuneration package
- Indefinite contract
- Private health and life insurance
- 85 monthly meal vouchers
- 65 monthly Work From Home allowance
- 14 salaries a year
- 8hour shifts on a weekly rotation covering Monday to Sunday from 9 AM to 11 PM
- Fully remote work from Greece
- Positive and friendly team environment
- Good work environment with excellent employee reviews
- Guidance and tools to reach full potential
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