Senior Change yst

• Manage and oversee the IT Change Management process ensuring adherence to ITIL standards.
  
• Plan schedule and coordinate all change activities across IT services and systems.
  
• Ensure proper risk assessments and impact analysis are conducted for proposed changes.
  
• Facilitate Change Advisory Board (CAB) meetings and ensure all changes are reviewed and approved.
  
• Collaborate with IT teams stakeholders and external vendors to ensure seamless implementation of changes.
  
• Track and report on the effectiveness of the change management process including identifying trends and areas for improvement.
  
• Ensure changes are documented and comply with company policies and regulatory requirements.
  
• Minimize service disruptions and incidents caused by poorly managed changes.
  

Requirements

• National Diploma / Degree in Information Technology or related field.
  
• ITIL Foundation Certification or ITIL Practitioner Level Certification.
  
• A minimum of 7 years of experience in IT Change Management.
  
• Relevant Change Management ITIL certification and proven experience in managing IT changes.
  
• Strong understanding of IT infrastructure systems and change control processes.
  
• Excellent communication and stakeholder management skills.
  

• Indepth knowledge of ITIL Change Management principles and methodologies.
  
• Proven ability to manage multiple changes in a fastpaced IT environment.
  
• Strong leadership and decisionmaking skills.
  
• Analytical mindset with the ability to assess risk and impact effectively.
  
• Ability to work collaboratively with crossfunctional teams and influence stakeholders at various levels.