Translator

Job Overview:
We are seeking a skilled Bilingual Interpreter (C1 level in Ukrainian and English) to join our remote team supporting professional interpretation services across various fields such as insurance legal and medical (both general and forensic). As part of the partnership between Teleperformance Portugal and Language Lines Solutions this role requires precise communication skills to ensure accurate and effective interpretation via phone and video channels.

Key Responsibilities:

• Provide professional interpretation services for insurance legal and medical sectors ensuring clear and accurate communication.
• Review and process legal notices and customer content in line with company guidelines.
• Handle hybrid tasks involving both phone and video channels.
• Maintain a high level of accuracy and confidentiality in all communications.

Working Conditions:

• Hours: 40 hours per week (8 hours per day with an additional lunch break hour)
• Shifts: Rotational shift pattern 24/7 including weekends and holidays
• Holidays: Adhere to Portuguese public holidays; if worked receive a compensatory day off
• Vacation:
  • 1st year: Up to 20 days of proportional vacation
  • Subsequent years: 22 days per calendar year depending on circumstances
• Bonuses: Holiday and Christmas bonuses equivalent to one months base salary paid in monthly instalments

Accommodation:

• Option: the company provides accommodation in companyrented apartments for the first 14 months
  • Features: Fully equipped and furnished apartments with paid utilities (water gas electricity cable TV internet)
  • Eligibility: Available to applicants currently living more than 100km from the workplace
  • Conditions: No pets allowed apartments located 2060 minutes from the workplace

Training Program:

• Duration: 3 weeks (8 hours per day)
• Language: Conducted in English
• Start Time: Varies between 08:30 AM and 09:30 AM depending on the group
• Training Includes:
  • Integration into the clients team
  • Training on new computer software programs
  • Comprehensive product training on the clients products and services
  • Customer management training for handling phone email and chat communications
  • Onthejob training and independent application of training content

Workplace:

• Location: Homebased; work from your private residence or companyprovided apartment
• Equipment: the company provides necessary technical equipment (PC screen keyboard mouse)

Compensation Package:

• Base Salary
• Bonuses: Christmas and Holiday allowances paid monthly
• Apartment Benefit: Taxfree benefitinkind (until 31st Dec 2026) for employees living in the clients apartments
• Health Insurance: Provided from day one of the employment contract
• Meal Allowance: Paid via debit card usable at restaurants cafeterias and supermarkets
• Taxes: Income tax (variable) and Social Security tax (flatrate of 11%)

If you want to learn more about this opportunity please apply and if your skills fit the JD recruiter will reach out to you via email.

Remote Work :

No