Operations Support Specialist

At Pro Talent HR we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. Were dedicated to helping companies of all sizes optimize their human capital ensuring that they not only meet but exceed their business objectives.

Operations Support Specialist Job Summary

The Operations Support Specialist is responsible for providing technical and administrative support for the daytoday operations of a business. They will be responsible for troubleshooting and resolving technical issues ensuring the smooth operation of systems and processes and providing administrative support.

Operations Support Specialist Duties and Responsibilities

• Provide technical support to customers and staff troubleshooting and resolving issues promptly and professionally.
• Monitor system performance and ensure that all systems and processes are running efficiently.
• Install and configure hardware software and networks.
• Perform system maintenance tasks including system upgrades and patches.
• Create and maintain user accounts and access levels.
• Monitor network security and ensure compliance with policies and regulations.
• Generate reports analyze data and document processes.
• Provide administrative support to staff as needed.

Operations Support Specialist Requirements and Qualifications

• Bachelors degree or equivalent experience in a related field.
• Proven experience in system administration and technical support.
• Knowledge of Windows and Linux operating systems.
• Knowledge of networking protocols and technologies.
• Excellent problemsolving and customer service skills.
• Able to work independently and as part of a team.
• Able to handle multiple tasks and prioritize effectively.

Remote Work :

No