Order Management Specialist with Dutch

Do you speak Dutch Are you customerfocused analytical and a real problem solver We have an amazing opportunity for you!

Our client is a wellknown company that sells print and digital document products and services in more than 160 countries and they are looking for a new team member to join their team in Barcelona.

Order Management Specialists main objective is to achieve the daily weekly & monthly targets for the group. This is achieved by training and deploying resources effectively through the team structure.

If you are looking to start or grow your career in an international company apply now!

Tasks

• To manage effectively designated team workflow to achieve SLA and Targets
• Input & Process Orders & Returns
• Validation of Orders and Pricing
• Management of relevant customer details
• To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules
• To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
• To respond and action in a timely professional manner to any escalations received
• To provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information
• Support with the implementation and maintenance of robotic process automation

Requirements

• Native or Fullprofessional Level of Dutch
• Full Professional Level of English
• A minimum of 1 year experience within a finance organization
• Excellent skills with Microsoft Excel
• Results / Target driven
• Team Player
• Ability to work on own initiative
• Adaptable to a changing environment & flexible with regard to working patterns
• Excellent communication skills
• Quality and attention to details oriented
• Selfmotivated and willing to learn new skills
• University Level education (desirable)

Benefits

• Fulltime contract
• Competitive salary and bonus scheme
• Hybrid model
• Individual development plan with the potential to grow within the company
• The opportunity to work on interesting projects like the development of RPA data reports and overall OTC process improvements.
• Excellent work environment and a very active social committee for all fun at work.
• Flexible working hours
• Relocation package
• Life and accident insurance

Our recruitment process:

• Interview with one of our recruiters
• Interview with the Hiring Manager
• Practical Challenge
• Final Interview