Customer Support Advisor
Posted on :
04-09-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
The role involves making inbound and outbound calls to international leads for our ecofriendly products. You will be responsible for understanding our offerings thoroughly and articulating them effectively to potential clients. This position focuses on B2B calling where you will engage with businesses to introduce and promote our products.
Key Responsibilities:
Handle inbound and outbound calls to international B2B leads.
Clearly and effectively communicate the value propositions of our products to potential clients.
Maintain a deep understanding of the company s offerings to answer inquiries and overcome objections.
Identify client needs and suggest appropriate products/services.
Maintain accurate records of interactions in the CRM system.
Meet or exceed call targets and sales goals.
Collaborate with the sales team to develop strategies for generating leads.
Clearly and effectively communicate the value propositions of our products to potential clients.
Maintain a deep understanding of the company s offerings to answer inquiries and overcome objections.
Identify client needs and suggest appropriate products/services.
Maintain accurate records of interactions in the CRM system.
Meet or exceed call targets and sales goals.
Collaborate with the sales team to develop strategies for generating leads.
Requirements
Requirements:
Previous experience in B2B cold calling is mandatory.
Proficiency in using CRM systems and calling software.
Excellent communication and interpersonal skills.
Ability to work across different time zones and shifts as needed.
Strong persuasion and negotiation skills.
Ability to work independently and as part of a team.
Proficiency in using CRM systems and calling software.
Excellent communication and interpersonal skills.
Ability to work across different time zones and shifts as needed.
Strong persuasion and negotiation skills.
Ability to work independently and as part of a team.
Benefits
Benefits:
Flexible 9hour work shifts.
Opportunity to work with an international client base.
Comprehensive training on products and sales techniques.
Performancebased incentives and bonuses.
Supportive work environment with opportunities for career growth.
Work from Monday to Saturday with a balanced workload.
Collaborative and growthfocused company culture.
Opportunity to work with an international client base.
Comprehensive training on products and sales techniques.
Performancebased incentives and bonuses.
Supportive work environment with opportunities for career growth.
Work from Monday to Saturday with a balanced workload.
Collaborative and growthfocused company culture.
If you are passionate about sales and have experience in cold calling we would love to hear from you
Expectations: Great mathematical aptitude Professional skills with MS Excel Good communication skills. Knowing more than 2 Indian languages is a plus. Open to traveling often Previous experience in start-up environment is a plus.
Employment Type
Full Time
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