Senior System Engineer DaaS
Posted on :
05-09-2024
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1 Vacancy
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Job Description
IMPORTANT: hybrid work model is required (2 days per week at our office in Alicante)
Blue Code Alicante is hiring 3 new System Engineers (DaaS) for our client DaaS (Desktop as a Service) Competence Center based in the Netherlands.
You will become part of a Managed Services environment and will be placed in a Competence Center. This team focuses on the Desktop as a Service (DaaS) proposition. The following products are supported by this team: Microsoft Citrix Virtual Desktop Remote Desktop Services (RDS) Azure Virtual Desktop and Omnissa/Vmware Horizon.
RESPONSIBILITIES:
- Ensure that new customers are warmly received by setting up things to be in control and stay in control.
- Be the primary technical point of contact for customers ensuring regular communication and guidance
- You advise customers and end users on working methods and procedures.
- Active participation in project groups for setting up and expanding the management environment.
- Project support for the design of the management tooling and documentation.
- Active participation in automation projects (scripting selfservice portals etc.)
- Reactive Support and proactive management by identifying problems and bottlenecks.
- Advising customers on innovation and structural solutions.
- Implementing (standard and nonstandard) changes at our customers.
- Managing customer expectations by communicating progress and solutions correctly and on time.
- Ensuring uptodate documentation.
- Knowledge development and knowledge sharing.
- Collaboration within and outside the DaaS competence Centre.
Requirements
- Minimum 4 years experience as System Engineer within medium to large ICT environments (typocally 100 workstations).
- Minimum 4 years experience with one or more of the following: Citrix Virtual Desktop Remote Desktop Services (RDS) Azure Virtual Desktop or Omnissa/Vmware Horizon.
- Experience in setting up managing and maintaining IT infrastructure particularly virtualized desktop environments
- Higher professional education working and thinking level
- Fluent in English with strong verbal and written communication skills.
- EXTRA: experience with IT service management tools like TOPdesk is a plus.
Benefits
- Full time job 40h per week
- Competitive and negociable salary based on experience and skills.
- Annual Salary Review
- International environment
- Hybrid work model 2 days office in Alicante and 3 days remote
- Long term stable project
- Internal growth potential
- Regular informal team outings in Alicante
- Annual team meetings in the Netherlands
- Minimum +4 years experience as System Engineer within medium to large ICT environments (typocally +100 workstations). - Minimum +4 years experience with one or more of the following: Citrix Virtual Desktop, Remote Desktop Services (RDS), Azure Virtual Desktop or Omnissa/Vmware Horizon. - Experience in setting up, managing and maintaining IT infrastructure, particularly virtualized desktop environments - Higher professional education working and thinking level - Fluent in English, with strong verbal and written communication skills. - Hybrid work model - 2 days office in Alicante and 3 days remote - EXTRA: experience with IT service management tools like TOPdesk is a plus.
Employment Type
Full Time
Key Skills
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