Account Director
Posted on :
05-09-2024
Employer Active
1 Vacancy
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Job Description
Key Purpose of the Job:
To serve as the primary contact and driving force behind the account delivery ensuring seamless management and strong relationships with key stakeholders at all levels.
The ideal candidate will excel in maintaining and developing client accounts providing comprehensive management across all group service lines including support with invoicing service installation and monitoring. This role is pivotal in sustaining current client relationships while identifying opportunities for crossselling and expanding service offerings.
Communication negotiation and presentation skills are key to this role.
Key Job Responsibilities:
Develop and implement an annual account management and sales plan for each client within your portfolio with objectives provided.
Maintain regular contact and build strong relationships with key stakeholders within client organisations through visits and communications.
Stay abreast of industry trends emerging technologies and competitive landscape.
Keep detailed electronic records for each account including sales plans pricing details contracts product ranges forecasts and quarterly strategic client plans and present updates to the Director of Group Solutions and Managing Director.
Ensure adherence to company processes and regulations consistently updating them as needed.
Prepare and execute action plans in alignment with the companys code of ethics.
Collaborate with the Managing Director on contract negotiations and renewals in conjunction with Director of Group Solutions.
Work with your team to Conduct weekly monthly and quarterly performance analyses and monthly service review packs. Lead the monthly quarterly and annual service performance review meeting and any other ad hoc meetings.
Maximise business potential by promoting crossselling opportunities and driving growth in recurring revenue through networking and relationship building.
Provide support to the Managing Director as needed.
Address and resolve final account queries upon contract completion ensuring successful invoice payments and supporting the credit control team with any issues.
Deliver monthly performance and target reports to the Director of Group Solutions covering sales KPIs client review meetings debtors and SLAs.
Coordinate with various departments to produce timely reports on deadlines costs and customer requirements.
Identify and resolve customer concerns promptly.
Effectively communicate the value proposition of our security solutions to clients.
Requirements
Essential requirements for the job:
Security related Account Director experience
Account development and building relationships
Capable of working with senior client directors
Excellent communication negotiation and presentation skills.
Being proficient
Being analytical
Being selfmotivated energetic and positive
Excellent verbal and written skills
Excellent computer skills
Organised and good planning skills
Confident
Being credible persuasive and tenacious
Flexible and willing to travel
Desirable requirements for the job:
Min 3 years Security Account Management experience
Technical knowledge on security and fire systems
Benefits
Supportive and Collaborative Environment
Company Car or Car Allowance
Company Health Care Plan
Company Pension
Life Insurance
25 days holiday plus Bank Holidays
Development Opportunities
Referral Scheme
Employee Recognition Scheme
Employee Benefits Programme including shopping vouchers and discount; up to 1200 a year on reals savings for everyday needs
Cycle to Work Scheme
Wagestream Get instant access to your wages through our financial wellbeing tool.
Employment Type
Full Time
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