Tele caller - Training Institute

Job Overview:

Playing a crucial role in enhancing customer experience by managing telephonic communications and providing informationrelated hospitality courses. This position requires excellent communication skills a customercentric approach and the ability to effectively convey information to potential students or clients.

Job Responsibilities:

• Receive and handle incoming calls from students clients etc.
• Coordinate with students and explain to them about the training offered.
• Effectively communicate course details to customers and assist them in making informed decisions.
• Collect customer information and update the CRM system with accurate details.
• Conduct followup calls.
• Collaborate with other departments such as sales and service to relay customer information and ensure a seamless customer experience.

Job Requirements:

• High school diploma or any graduate.
• Prefers female candidates.
• Minimum 1 year of experience in a call centre or tele calling
• Excellent verbal communication and active listening skills.
• Customerfocused with a positive and friendly demeanor.
• Ability to multitask and handle a high volume of calls. Familiarity with products and a passion for automobiles is a plus

Location Panaji Goa.

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