COUNTER SALES MAN

Job Title: Counter Salesman

Job Summary:

A Counter Salesman is responsible for providing excellent customer service driving sales and ensuring smooth operations at the sales counter. This role involves assisting customers with product inquiries processing transactions and maintaining a wellorganized and stocked sales area.

Key Responsibilities:

1. Customer Service:

   • Greet customers warmly and provide prompt assistance.
   • Answer customer inquiries regarding product features availability and pricing.
   • Handle customer complaints or concerns professionally and escalate issues when necessary.

2. Sales:

   • Actively engage with customers to identify their needs and recommend appropriate products.
   • Upsell and crosssell products to maximize sales.
   • Process sales transactions accurately using the Point of Sale (POS) system.
   • Meet or exceed sales targets and contribute to team performance.

3. Product Knowledge:

   • Maintain a strong understanding of the products offered including features benefits and usage.
   • Stay updated on new products promotions and industry trends.
   • Provide product demonstrations when necessary to assist customers in making informed decisions.

4. Inventory Management:

   • Monitor inventory levels and ensure the sales counter is wellstocked.
   • Assist in receiving and organizing stock deliveries.
   • Conduct regular inventory checks to prevent stockouts or overstocking.
   • Report any inventory discrepancies to the management.

5. Sales Area Maintenance:

   • Keep the sales counter and surrounding area clean organized and visually appealing.
   • Arrange products in an attractive and accessible manner to encourage sales.
   • Ensure that promotional materials price tags and signage are uptodate and correctly displayed.

6. Administrative Duties:

   • Maintain accurate records of sales transactions returns and exchanges.
   • Prepare daily sales reports and submit them to the management.
   • Assist in preparing and participating in sales promotions and events.

7. Team Collaboration:

   • Work closely with other sales team members to ensure a cohesive and productive work environment.
   • Participate in team meetings and contribute ideas for improving sales and customer service.

• Skills:
  • Strong interpersonal and communication skills.
  • Ability to work in a fastpaced environment.
  • Basic math skills for handling cash and processing transactions.
  • Proficiency in using POS systems and basic computer applications.
  • Good organizational skills and attention to detail.

Work Environment:

• Primarily indoors at a retail location.
• May involve standing for extended periods.
• Regular interaction with customers and team members.

Salary:

• Competitive salary based on experience with potential for commissions or bonuses based on sales performance.