Build and maintain strong longlasting client relationships by understanding their needs goals and challenges.
Act as the primary point of contact for clients providing excellent service and ensuring client satisfaction.
Collaborate with internal teams to develop and execute branding and social media campaigns that align with client objectives.
Monitor and analyse campaign performance providing clients with regular updates and insights.
Proactively identify opportunities to upsell or crosssell services based on client needs.
Ensure timely and successful delivery of solutions according to client requirements and objectives.
Stay uptodate with industry trends and best practices in branding advertising and social media.
Requirements
- Bachelor s degree in Marketing Communications Business or a related field.
- 23 years of experience in client relationship management preferably within the branding advertising or social media industry.
- Strong understanding of social media platforms the priority is expert knowledge of Instagram (now Meta in combination with Facebook) and LinkedIn.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and clients simultaneously.
- Strong problemsolving skills and attention to detail.
- Proactive and selfmotivated with a passion for marketing and client success.
Benefits
- Competitive salary and performancebased incentives.
- Opportunity to work with a creative and forwardthinking team.
- Professional development and growth opportunities.
Bachelor s degree in Marketing, Communications, Business, or a related field. 2-3 years of experience in client relationship management, preferably within the branding, advertising, or social media industry. Strong understanding of social media platforms, the priority is expert knowledge of Instagram (now Meta, in combination with Facebook) and LinkedIn. Excellent communication and interpersonal skills. Ability to manage multiple projects and clients simultaneously. Strong problem-solving skills and attention to detail. Proactive and self-motivated with a passion for marketing and client success.