Uptime Coordinator - Action Service

Become a Customer Success Champion at Project Action Service in Ghent!

Are you passionate about making a difference and delivering exceptional customer experiences Do you thrive in a dynamic fastpaced environment and enjoy working with a diverse multicultural team If so we have an exciting opportunity for you in Ghent Belgium!

What Youll Do:

• Deliver Excellence: Be the driving force behind our customer success ensuring that every interaction meets our high standards.
• Multicultural Teamwork: Collaborate with colleagues from around the world in a vibrant supportive environment where your team feels like family.
• Communication Maestro: Manage the communication flow between all parties involved providing clear effective solutions both verbally and digitally.
• Dynamic Environment: Work in a fastpaced setting where your creativity and cando attitude make a real impact.

What Were Looking For:

• Language Skills: Fluent/native in 2 of the following languages Polish Lithuanian Czech or German and English (B2/C1) with excellent interpersonal and communication skills.
• Experience: Previous customer service experience basic skills in MS Office and technical awareness of commercial vehicles.
• Skills: Strong problemsolving mindset attention to detail multitasking abilities and a positive approach to stress and change.
• Team Player: Ability to work well in a team manage stress positively and adapt to a shifting environment.

What We Offer:

• Flexible Work Schedule: Fixed 7.5hour days with a 30minute lunch break totaling 37.5 hours per week. Hybrid work arrangement available.
• Compensation: Negotiable salary shift allowance and meal vouchers. Enjoy gift vouchers for special occasions holiday and yearend money.
• Leave: 10 public holidays and 20 days of legal leave.
• Training: Comprehensive 4week training.
• Career Growth: Opportunities for temporary contracts (1 3 or 6 months) with potential for further development.

Location:

• Office Location: Ghent Belgium
• Hybrid Working: Blend of office and remote work

Recruitment Steps:

• Initial Screening
• Ops Round Interview
• HR Interview

Ready to Make an Impact

If youre ready to become a key player in our customer success team and thrive in a vibrant multicultural environment we want to hear from you!

Apply now and embark on your exciting journey with Project Action Service in Ghent!

• Flexible Work Schedule: Fixed 7.5hour days with a 30minute lunch break totaling 37.5 hours per week. Hybrid work arrangement available.
• Compensation: Negotiable salary shift allowance and meal vouchers. Enjoy gift vouchers for special occasions holiday and yearend money.
• Leave: 10 public holidays and 20 days of legal leave.
• Training: Comprehensive 4week training.
• Career Growth: Opportunities for temporary contracts (1 3 or 6 months) with potential for further development.

Remote Work :

No