Workstation Software Management Technician ID2235
Posted on :
29-08-2024
Employer Active
1 Vacancy
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Job Description
As a Workstation Software Management Technician you will:
- Manage and resolve incoming incidents and service requests through the NATO HQ ticketing system ensuring they are addressed within agreed SLAs.
- Perform secondlevel application and configuration troubleshooting on all networkconnected clients.
- Assist in patch remediation activities as required.
- Handle application provisioning and client provisioning tasks including MS Windows installation configuration and administration.
- Oversee the management and administration of MS Windows Server (2012/2016/2019) and workstations (Windows 8.1/Windows 10).
- Troubleshoot operating system and software provisioning issues ensuring seamless operations.
- Install and document remote application provisioning services.
- Ensure security updates and system hardening to maintain a secure environment.
- Manage workstation creation and overall system engineering tasks.
What You Bring to the Table:
- A minimum of 5 years experience in system administration with a focus on MS Windows Server (2012/2016/2019) and workstation (Windows 8.1/Windows 10) operating systems.
- Strong expertise in software packaging deployment and troubleshooting of networkconnected clients.
- Proficiency in Active Directory and Group Policies for efficient user and system management.
- Handson experience with Microsoft System Center Configuration Manager (SCCM) for application and client provisioning.
- Solid understanding of security updates patch remediation and system hardening practices.
You should possess the ability to:
- Effectively manage and resolve multiple incidents and service requests simultaneously.
- Perform detailed troubleshooting and remediation of issues in networkconnected clients.
- Administer and configure MS Windows Server and workstations ensuring optimal performance.
- Implement and document remote application provisioning services.
- Collaborate with teams to ensure compliance with security updates and system hardening procedures.
What We Bring to the Table:
- A supportive and dynamic work environment where your contributions are valued and recognized.
- Opportunities for continuous professional development and skill enhancement through training.
- Access to cuttingedge technology and tools to help you excel in your role.
- A commitment to maintaining a worklife balance with flexible working arrangements.
- A diverse and inclusive team that fosters collaboration and innovation.
- Competitive compensation and benefits package that reflects your skills and experience.
Employment Type
Full Time
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