Senior Sales Executive - German speaker

Last.app was created to make the lives of restaurant owners easier by unifying all the tools they need into a single software solution. We are a startup based in Barcelona serving restaurants across Europe.

Our pillars are technology customer satisfaction and constant innovation in our products to become the only software a restaurant needs. This has shaped our culture placing the highest importance on the talent of our team and their continuous development.

The vision of Last.app is clear: we strive to be the best software for the restaurant industry becoming a leading reference in the sector by working closely with our customers.

As Sales Executive you will be responsible for leading coordinating and optimizing the performance of a field sales team. This role is crucial to ensure that the team meets and exceeds their sales targets through sales enablement KPI tracking and the implementation of effective sales strategies. The ideal candidate should possess strong leadership skills a resultsoriented mindset and previous experience in managing sales teams.

Coordination and Leadership of the Field Sales Team:

• Supervise and manage the daily performance of the Field Sales team.
  

• Assign and coordinate territories routes and individual goals for each team member.
  

• Conduct regular review meetings with the team to ensure alignment of strategies and objectives.
  

• Provide guidance mentoring and coaching to develop the teams skills.
  

Sales Enablement:

• Develop and provide the necessary tools resources and training for the sales team to be effective in their roles.
  

• Implement and update sales processes training materials and product guides.
  

• Collaborate with marketing and product teams to align the value proposition with customer needs.
  

• Ensure the team is equipped with the necessary knowledge of the products and services being sold.
  

Objective Review and Tracking:

• Establish monitor and analyze KPIs and sales targets at both team and individual levels.
  

• Develop corrective action plans when objectives are not being met.
  

• Prepare periodic performance reports and present them to senior management.
  

• Identify areas for improvement and propose strategies to maximize performance.
  

Development and Implementation of Sales Strategies:

• Design and execute effective sales strategies to achieve the organization s goals.
  

• Analyze the market and competition to adjust sales tactics.
  

• Participate in the planning of sales campaigns and promotions.
  

• Evaluate the effectiveness of implemented strategies and make adjustments as needed.
  

Client Relationship Management:

• Ensure that the Field Sales team maintains a customercentric approach.
  

• Oversee key account management and customer satisfaction.
  

• Support the team in resolving customer issues and conflicts.
  

Level 1 Customer Support:

• It is crucial during the first months of activity to ensure close contact with customers to get to know their problems and needs.
  

• Therefore you will take care of level 1 inquiries which are low technical complexity inquiries. More complex inquiries (level 2) will be redirected to a specialised customer support team.
  

• Assist customers with inquiries troubleshooting and resolving issues.
  

Administration and Reporting:

• Keep CRM systems and other sales management tools up to date.
  

• Ensure that all team activities comply with company policies and procedures.
  

Interdepartmental Collaboration:

• Work closely with other departments such as Marketing Product and Finance to ensure the success of sales strategies.
  

• Facilitate communication between the Field Sales team and senior management.
  

Requirements

• Native German speaker with professional proficiency in English.
  

• Spanish is a plus.
  

• A minimum of 5 years of sales experience with at least 2 years in a leadership role managing sales teams ideally in a highgrowth company (technology or hospitality industry) or in a customerfacing role.
  

• Demonstrated skills in team management coaching and talent development.
  

• Experience in implementing sales enablement strategies.
  

• Excellent communication and presentation skills.
  

• Resultsoriented with the ability to work under pressure.
  

Benefits

• Fulltime permanent contract.
  

• Flexible working hours and 2 days working from home per week.
  

• Flexible compensation valid for food transportation childcare and learning through Cobee Card.
  

• Health and dental insurances.
  

• Last.card: Receive your last.card every month usable on Netflix Amazon Inditex Google Play and almost 200 other options available.
  

• Free coffee tea and unlimited snacks (fruit and other snacks every day).
  

• Day off on your birthday.
  

• Informal dress code
  

• Teambuilding activities and events.