Sparks Wiz Limited is a leading engineering consulting firm specializing in specific areas of expertise e.g. mechanical electrical structural civil and environmental engineering. We provide innovative solutions and expert advice to a diverse range of clients across various industries. Our mission is to deliver exceptional engineering services that drive progress and ensure client satisfaction.
Note: This position is strictly open for candidates within the united states only
As a Remote HVAC Technician at Sparks Wiz Limited you will provide remote support for the installation maintenance and troubleshooting of HVAC systems. Leveraging technology to diagnose and resolve issues from a distance you will work closely with the engineering team to ensure HVAC systems operate efficiently and effectively while also coordinating occasional onsite visits as needed.
Key Responsibilities:
- Remote Diagnostics and Support:
- Utilize remote monitoring tools and software to diagnose issues with HVAC systems.
- Provide technical support and troubleshooting assistance to onsite technicians and clients via phone video conferencing or remote desktop tools.
- Analyze system data and performance metrics to identify and resolve issues remotely.
- Installation and Configuration:
- Assist in the remote configuration and calibration of HVAC systems.
- Collaborate with onsite teams to ensure proper installation and setup of HVAC equipment.
- Review and verify installation documentation and specifications remotely.
- Maintenance and Optimization:
- Develop and recommend remote maintenance schedules and procedures to ensure optimal system performance.
- Monitor system performance through remote access and provide actionable insights for improvement.
- Support preventive and corrective maintenance activities remotely including troubleshooting and resolving technical issues.
- Documentation and Reporting:
- Maintain detailed records of remote support activities including diagnostics resolutions and recommendations.
- Prepare and deliver reports on system performance maintenance activities and potential upgrades.
- Document all interactions and technical support provided to clients and onsite teams.
- Collaboration and Coordination:
- Work closely with onsite technicians engineers and project managers to coordinate support and ensure smooth operations.
- Participate in virtual team meetings and contribute to project planning and problemsolving.
- Communicate effectively with clients to understand their HVAC system issues and provide remote solutions.
- Compliance and Best Practices:
- Ensure that remote support activities adhere to industry standards safety regulations and company policies.
- Stay updated on the latest HVAC technologies tools and best practices to enhance remote support capabilities.
- Provide guidance on system upgrades and modifications to improve efficiency and compliance.
Qualifications:
- Education: High school diploma or equivalent. Technical certification or associate degree in HVAC mechanical engineering or a related field preferred.
- Experience: Proven experience as an HVAC technician with a strong background in commercial or industrial HVAC systems. Experience with remote support or virtual troubleshooting is advantageous.
- Skills:
- Proficient in remote diagnostic tools and HVAC system software.
- Strong troubleshooting and problemsolving abilities.
- Excellent communication skills for remote interaction with clients and team members.
- Ability to work independently and manage remote support tasks effectively.
- Certifications: Relevant HVAC certification (e.g. EPA certification) preferred.
- Other: Reliable internet connection and proficiency with remote access tools and software.
Working Conditions:
- Primarily remote work with occasional onsite visits as required.
- Flexible working hours to accommodate different time zones and client needs.
- Ability to manage multiple support requests and prioritize tasks effectively.
Job Type:
Pay:
Expected hours:
Benefits:
- 401(k)
- Dental insurance
- Health Insurance
- Life Insurance
- Paid time off
Schedule:
Work location:
Note: This position is open to candidates within the United states New York City NY Portland OR Jacksonville FL and Chicago IL.
People with a criminal record are encouraged to apply
Sparks Wiz Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- 401(k)
- Dental insurance
- Health Insurance
- Life Insurance
- Paid time off
Remote Work :
No