Pharmacy Technician I
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2024
Job Description
Responsibilities:
The pharmacy technician supports the organization s mission and purpose by providing frontline customer support for a diverse portfolio of customers.
This individual will be responsible for handling inbound telephone inquiries from members pharmacies and prescribers in our National Customer Care Center.
Consistently meet established productivity schedule adherence and quality standards.
Provide realtime support to pharmacies with point of service inquiries.
Educate prescribers on formulary and prior authorization processes.
Enter customer data and other relevant information into our documentation tool.
Assist members with pharmacy benefit inquires.
Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
Effectively communicate issues and resolutions to customers and appropriate internal staff.
Required:
3 to 5 years Recent PBM and/or pharmacy experience
HS Diploma/GED
Bachelor s Degree or equivalent experience preferred
Pharmacy Technician Certification (PTCB NCCT or ExC
pharmacy technicians,ged,customer data
Employment Type
Full Time
Company Industry
Key Skills
- Load & Unload
- LTC Pharmacy
- Typing
- Inventory Control
- Customer Service
- Hospital Experience
- Pharmacy Software
- Communication skills
- Math
- Pharmacy Technician Experience
- Order Entry
- Compounding Medications
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