Overview:
The Accounts Receivable (AR) Collections role is a crucial position within the organization responsible for ensuring the timely collection of outstanding customer balances. The AR Collections Associate plays a vital role in maintaining positive cash flow and minimizing bad debt exposure by effectively communicating with customers and internal stakeholders.
Key Responsibilities:
- Reviewing and monitoring delinquent accounts to prioritize collection efforts
- Contacting customers via phone email and mail to communicate payment reminders and resolve outstanding balances
- Negotiating payment plans and settlements with customers as necessary
- Investigating and resolving payment discrepancies and billing issues
- Recording all collection activity and maintaining accurate account notes in the ERP system
- Collaborating with Sales Customer Service and Finance teams to address customer inquiries and disputes
- Preparing and analyzing aging reports to identify highrisk accounts
- Assisting in the development and implementation of collection procedures and best practices
- Participating in regular meetings to provide updates on collection activities and AR metrics
- Escalating collection issues to management when necessary
Required Qualifications:
- Bachelors degree in Accounting Finance Business or related field
- 2 years of experience in accounts receivable credit or collections
- Proven track record of meeting collection targets and reducing outstanding balances
- Strong understanding of accounting principles and credit risk assessment
- Excellent communication and negotiation skills
- Ability to resolve complex payment and billing disputes
- Proficiency in using ERP systems and Microsoft Excel for reporting and analysis
- Detailoriented and capable of managing multiple priorities effectively
- Knowledge of collection laws and regulations is a plus
- Ability to work independently and as part of a team in a fastpaced environment
Hiring for AR Collections
International Voice Process at Chennai
Excellent English Mandatory
Night Shift 2 way cab 5 Days working
Salary : Upto 5LPA
Interested can Contact : HR VijiCareerschool HR Solutions
communication,organization,erp systems,accounts receivable,finance