tele-sales

Overview

Key Responsibilities

• Engage with potential customers over the phone to promote products or services
• Initiate sales calls to prospective customers using a prepared script
• Understand and effectively communicate product features and benefits to potential customers
• Meet or exceed sales targets and goals
• Conduct market research to identify potential leads and evaluate customer needs
• Handle customer objections and concerns to close sales and establish rapport
• Follow up with customers to ensure satisfaction respond to inquiries and resolve issues
• Maintain accurate and uptodate customer records
• Collaborate with the sales team to identify and qualify leads
• Adhere to all company policies and procedures
• Utilize sales techniques to develop and expand the customer base
• Provide feedback and insights on customer needs and market trends
• Assist in the development and implementation of sales strategies
• Participate in ongoing sales training and development programs
• Contribute to a positive team environment

Required Qualifications

• High school diploma or equivalent
• Proven experience in telesales or a similar salesoriented role
• Demonstrated ability to meet and exceed sales targets
• Strong communication and interpersonal skills
• Ability to effectively persuade and negotiate with customers
• Excellent phone etiquette and active listening skills
• Ability to work in a fastpaced and dynamic environment
• Proficiency in CRM software and sales systems
• Exceptional customer service and problemsolving abilities
• Resilience and persistence in pursuing sales opportunities
• Ability to prioritize and manage time effectively
• Basic understanding of sales performance metrics
• Proactive and selfmotivated with a resultsdriven approach
• Flexibility to adapt to changing sales strategies and market demands
• Team player with a positive attitude and strong work ethic

negotiation,crm software proficiency,sales,customer objections handling,communication,sales strategies implementation,persistence,sales calls,customer relationship management,sales targets achievement,market research,customer service,sales techniques