Technical Content Writer
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2024
Job Description
Job Type: FullTime
What You ll Do & How You ll Make Your Mark:
Develop Instructional Guides: Craft new readerfriendly instructional guides with original content for help sections across all brands and products.
Update Existing Content: Regularly review and revise existing help articles as product updates and changes arise.
Product Research and Collaboration: Engage in thorough research and collaboration with key personnel to fully understand product functionalities requirements and setups.
User Experience Testing: Test products to anticipate potential user challenges and address these preemptively through clear instructional content.
Visual Content Creation: Utilize original screenshots diagrams and charts to enhance the clarity and engagement of instructional content.
Content Conversion and Standardization: Convert instructional content to HTML format while adhering to standardized writing guidelines and branding.
Continuous Learning: Participate in training sessions workshops and online courses to stay abreast of the latest technologies and content strategies.
Quality Assurance: Identify and report any product or processrelated errors or bugs encountered during content creation or product testing.
Adhoc Responsibilities: Handle various adhoc tasks as necessary to support content development and team objectives.
Who You Are & What You ll Need to Succeed:
Proven Experience: Extensive experience in writing technical content for a diverse range of technologies and audiences.
Technical Proficiency: Must be highly knowledgeable about our products/services or similar technologies. Proficiency in HTML and SEO practices is required.
Exceptional Writing Skills: Excellent command of English grammar with a clear direct and neutral writing style.
Analytical and Organizational Skills: Strong capability in organizing analyzing and synthesizing complex information.
Proactive and DetailOriented: Keen attention to detail with a proactive approach to improving processes and content.
Independence and Reliability: Ability to work independently with minimal supervision and reliably handle confidential information.
Adaptability: Must be flexible with working hours and able to work effectively under pressure.
Punctuality: Consistently reliable and punctual in all professional engagements.
Portfolio Requirement: Applicants must provide a link to a current portfolio of relevant work samples demonstrating expertise in technical content creation.
Why You ll Love Us:
Flexible Work Environments: Choose from workfromhome hybrid or officebased setups to suit your lifestyle.
WorkLife Balance: We prioritize a balanced approach to work recognizing the importance of personal wellbeing.
Diversity and Inclusion: Celebrate diversity with us through a culture of inclusion and belonging supported by numerous affinity groups and initiatives.
Employee Benefits: Enjoy toptier health insurance options education and certification sponsorships flexible leave policies and more.
Career Growth and Opportunities: We are committed to your professional development offering various learning opportunities mentorship and career advancement paths.
Community Building: Each employee receives a sponsored domain and WordPress blog to foster community and personal expression.
research,english grammar,html,seo,guides,portfolio development,user experience testing,visual content creation,ad-hoc,content design,technical content writing,content creation,content conversion,content writing,quality assurance,product research,writing
Employment Type
Full Time
Company Industry
Key Skills
- Content Management Systems
- Enterprise Software
- HR Sourcing
- Information Architecture
- Technical Writing
- User Research
- Adobe Captivate
- Copywriting
- Figma
- Content Strategy
- Taxonomy
- Writing Skills
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