IT Systems Administrator

Your activities will mostly be connected with designing building testing and implementing modern workplace technologies in an enterprise environment. You will work with IT Infrastructure and other business teams to deliver quality solutions and documentation including clear procedures and work instructions. You will impact improvements of processes integrations and automation of solutions.

By working together with the solutions teams business analysts and stakeholders you will prepare solutions designs and support the enduser with migration activities into the new infrastructure custom solutions and ongoing maintenance.

Requirements

We are looking for a person with previous experience in a similar field of infrastructure transformation.

• 35 years of experience in Digital Workplace applications
  

• 3 years of experience with Smartsheet and other Project Management Applications
  

• Strong experience in Jira and Confluence
  

• Experience with creating dashboards reports wireframes and knowledgebase articles
  

• Experience with Smartsheet Figma Lucid various Intranet and search systems as well as public cloud providers (Azure) SAML/SCIM and automation.
  

• Experience with Microsoft SharePoint and Slack is a bonus.
  

• From a security point of view its important for you to be familiar with Cloud App Security
  

• Be a communicative team player who doesnt only read technical documentation well but also collaborates with other team members and business stakeholders.
  

• Excellent knowledge around UI/UX.
  

• Experience with ticket cues (Service Now JIRA) & change management
  

• Strong problem solving data visualization and communication skills
  

• A drive to learn and master new technologies and techniques
  

• Coding tasks and knowledge of Postman Python is a bonus but not required
  

• Ability to work in ambiguity as the company is constantly changing
  

• Application Portfolio Management support (review of incoming requests cross reference for SOF/SCR help general process workflow)
  

• Be able to manage smaller projects to help improve our digital workplace apps.
  

• Manage our Slack channel to help assist our service desk team.
  

• Provide white glove support for our users who need more hand on support on some of our applications.
  

• Write and update Knowledge base articles to help the service desk understand processes.
  

• Other apps we work closely with include Lucid Figma Adobe Suite Intranet Federated Search Calendly Grammarly Airtable Asana