Exciting Opportunity: Customer Service Representative (Slovenian) in Barcelona!
Position: Customer Service Representative (Slovenian)
Location: Onsite in Barcelona
Employment Type: Fulltime (38.5h/week) with a Temporary Contract
Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company! If youre passionate about delivering topnotch customer service and love working in a multicultural environment this is the role for you.
What Youll Do:
- Engage with international travelers and accommodation suppliers understanding and addressing their needs with the highest level of service.
- Handle inquiries related to services payments and technical requirements via email and phone.
- Ensure smooth communication by providing accurate information and following set processes.
- Be the goto problem solver navigating tricky situations with a positive and motivated mindset.
What Were Looking For:
- Languages: Slovenian (C2) and advanced English.
- Skills: Strong communication interpersonal abilities and PC proficiency (Office 365 CRM Database).
- Mindset: Solutiondriven goaloriented and adaptable to changing priorities.
- Experience: Prior customer service or contact center experience is valued.
- Location Flexibility: Ability to work onsite and remotely (within 100km of the office).
What We Offer:
- Feel Good Program: Enjoy Spanish lessons fun activities like beach volleyball and roller skating and quizzes with prizes!
- Health Insurance: Free private health insurance upon receiving a permanent contract.
- Flexible Benefits: Nursery school transport options after probation.
- Work Environment: Modern offices wellconnected by public transport near the Glories shopping mall (Westfield).
- Perks: Free coffee every day and fresh fruit once a week.
- Career Growth: Be part of a leading department with excellent learning and development opportunities.
- Training: 3 weeks of initial training with ongoing personal coaching.
Ready to embark on this exciting journey with us Apply now and take the next step in your career!
Remote Work :
No