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Job Responsibilities:
Review provider claims that have not been paid by insurance companies.
Follow up with insurance companies to determine the status of claims by initiating phone calls verifying through payer websites or requesting necessary information.
Contact insurance companies for explanations of denials or underpayments and prepare appeal packets for submission when required.
Make necessary corrections to claims based on responses/findings and resubmit or refile them as needed.
Document all actions taken in the claims billing system.
Consistently meet established performance standards on a daily basis.
Continuously improve knowledge of CPT and DX codes and apply a persuasive approach to collections.
Job Requirements:
Bachelors degree in any field.
Strong communication skills with a good command of the English language.
Minimum of 1 year of experience in AR Followup and Denials Management.
Candidates with at least 1 year of BPO experience in US Healthcare Insurance will also be considered.
Solid understanding of the US Healthcare revenue cycle and its complexities.
Excellent analytical and comprehension abilities.
Willingness to work onsite in Pasig.
Remote Work :
No
Full Time