Operations Manager

This is a remote position.

Key Responsibilities:

• Operational Oversight:
  

  • Manage and oversee daily operations across multiple departments ensuring that business processes are efficient and effective.
    
  • Develop implement and continuously improve operational policies procedures and systems to enhance productivity and efficiency.
    
  • Monitor key performance indicators (KPIs) to assess operational performance and implement corrective actions as needed.
    

• Team Leadership & Development:
  

  • Lead mentor and develop a team of operations staff fostering a culture of excellence and continuous improvement.
    
  • Set clear goals and expectations for team members providing regular feedback and performance evaluations.
    
  • Identify training and development needs within the team and coordinate appropriate training programs.
    

• Process Improvement:
  

  • Analyze existing processes and workflows to identify areas for improvement and implement changes to reduce costs increase efficiency and enhance quality.
    
  • Lead initiatives to automate and optimize operations leveraging technology and best practices.
    
  • Collaborate with crossfunctional teams to drive operational improvements and ensure alignment with overall business goals.
    

• Resource Management:
  

  • Manage resources effectively including staff equipment and materials to ensure optimal utilization and costefficiency.
    
  • Oversee inventory management ensuring that supplies and materials are available when needed without excessive overstocking.
    
  • Coordinate with procurement and supply chain teams to ensure timely delivery of goods and services.
    

• Budget & Financial Management:
  

  • Develop and manage the operations budget ensuring that expenditures are in line with financial goals.
    
  • Monitor and control operational costs identifying opportunities for cost savings and efficiency gains.
    
  • Prepare regular financial reports and forecasts related to operations providing insights to senior management.
    

• Compliance & Risk Management:
  

  • Ensure that all operational activities comply with relevant laws regulations and industry standards.
    
  • Identify and assess potential risks related to operations implementing strategies to mitigate these risks.
    
  • Oversee health and safety protocols within the workplace ensuring a safe and compliant working environment.
    

• Project Management:
  

  • Lead and manage operational projects from inception to completion ensuring they are delivered on time within scope and on budget.
    
  • Coordinate with stakeholders to define project objectives deliverables and timelines.
    
  • Monitor project progress and address any issues or roadblocks that arise.
    

• Customer & Vendor Relations:
  

  • Maintain strong relationships with key customers vendors and partners to ensure smooth operations and high levels of service.
    
  • Negotiate contracts and agreements with vendors and suppliers to secure favorable terms and conditions.
    
  • Address and resolve any operational issues or disputes with external parties.
    

• Strategic Planning:
  

  • Contribute to the development of the company s strategic goals and objectives aligning operational strategies with overall business objectives.
    
  • Provide insights and recommendations to senior management on operational trends challenges and opportunities.
    
  • Participate in longterm planning and decisionmaking processes helping to shape the future direction of the company.
    

Requirements

Qualifications:

• Education: Bachelor s degree in Business Administration Operations Management or a related field. An MBA or other advanced degree is preferred.
  
• Experience:
  • 5 years of experience in operations management or a similar leadership role.
    
  • Proven track record of managing and optimizing operations in industryspecific experience if applicable.
    
  • Experience with process improvement methodologies such as Lean Six Sigma or similar.
    
• Skills:
  • Strong leadership and team management skills with the ability to motivate and inspire others.
    
  • Excellent problemsolving and decisionmaking abilities.
    
  • Strong analytical skills with the ability to interpret data and make informed decisions.
    
  • Proficiency in operations management software and tools as well as Microsoft Office Suite.
    
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across all levels of the organization.