Supervisor - Front of House - Kitopi

What Youll Do

• Prepare the staff schedule to ensure that the store will be met through appropriate planning and organization of staff.
• Assume Assistant store manager responsibilities during his/her absence.
• Perform opening mid and closing shift duties.
• Fill all paper works of the store (evaluation of employees store scheduling and product ordering)
• Daily check up on the smooth performance of all store machinery and equipment.
• Ensures the proper practices are being adopted in the store from Food safety food & equipment sanitation and personal hygiene in all store internal and external areas.
• Inventory management cost control and maximization of the stores sales and profits.
• Observes compliance with the companys policies and procedures.
• Follows up on pending delivery orders and ensures prompt delivery.
• Supervises the closing and opening of the cashier bank.
• Coaching and training of staff in order to improve performance and to achieve the departments objectives and targets.
• Discipline all frontofhouse employees through ongoing feedback and the establishment of performance expectations
• Participate in ongoing education for team members including creating training programs
• Rotation schedule of new employees and trainees.
• Assigns tasks and responsibilities to subordinates and validate their job descriptions.
• Reports customer needs and handles complaints.
• Provide exceptional guest service thereby setting the standard for all employees
• Ensures store security from internal and external theft.
• Performs other duties pertinent to this job as assigned

Who We Look For

• Diploma or Degree in Hotel Management
• Minimum 3 years of experience in similar positions in a highvolume fastpaced restaurant
• Experience of managing a high number of dedicated and energetic individuals
• Fluent in English Arabic is a plus
• Excellent communications skills
• Computer Knowledge
• Outstanding customer service skills
• System oriented
• Detail Oriented
• Positive and energy level
• Highly cooperative team spirit
• Problemsolving skills
• Ability to work in a high stress facedpaced environment
• Must possess strong leadership skills with demonstrated ability to build relationships and manage staff (at all levels)
• High personal integrity professionalism and maturity

• 
  Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
• Be involved in customized trainings.
• Have the chance to work in an international diverse and inclusive environment.
• Become part of one of the most caring communities out there.
• The famous team activities and social events bursting with fun.
• Annual leave as per the company policy.
• Medical Insurance covering all necessary services.
• Yearly gettogether for our Frontliner Champions.

• Application Review: Submit your application and our talent attraction team will review your profile.
• PreScreening: If your profile matches our requirements you will receive a call from our talent team to discuss about the opportunity.
• Interview Process: If shortlisted you will meet with our hiring/ operations managers and may need to attend one more round which could include a trial at our kitchen or dinein location.
• Offer Discussion: Upon successful completion of the interview & trial rounds our recruiter will contact you to discuss the offer post which an offer letter will be released via email.