Receptionist ESC6298

• *** MULTIPLE OPENINGS AND FAST HIRING!!! ***
• Well established company founded in 1889!
• Fortune 500 Company!
• Fortune 100 ‘Best Company to Work For’ for many years!
• Opportunities for contract to direct fulltime hire!
• Awesome career advancement and training opportunities!
• Be recognized for your hard work and contributions!
• Award winning work culture!
• Excellent work / life balance!
• Exceptional comprehensive benefits for full time employees!

What you will be doing:

• Greet and direct visitors in the office.
• Operate a multiline telephone system to answer incoming calls and direct callers to appropriate personnel.
• Retrieve messages from voicemail and forward them to appropriate personnel.
• Answer incoming telephone calls determine the purpose of callers and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address directions and other information; welcome onsite visitors determine the nature of business and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required update appointment calendars prepare travel vouchers and take payments for services and products.
• Receive sort and route mail; maintain and route publications; maintain fax machines assist users send faxes and retrieve and route incoming faxes; create and print fax cover sheets memos correspondence reports and other documents when necessary.
• Order receive and maintain office supplies.
• Perform other clerical duties as needed such as filing photocopying and collating.
• Work on standard issues and problems.

Experience you will need:

• 12 years of related experience.
• High school diploma or equivalent.
• Knowledge of Microsoft Office applications.
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problemsolving situations; use reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
• Ability to communicate clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings.
• Ability to write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; present numerical data effectively; read and interpret written information.
• Ability to balance team and individual responsibilities; exhibit objectivity and openness to others views; give and welcome feedback; contribute to building a positive team spirit; put the success of the team above own interests; build morale and group commitments to goals and objectives; support everyones efforts to succeed; recognize accomplishments of other team members.
• Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.