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SolarEdge (NASDAQ: SEDG) is a global leader in highperformance smart energy technology with over 5000 employees offices in 34 countries and millions of products installed in over 133 countries.
Our diverse product offering comprises intelligent solar inverters battery storage backup systems EV charging and complete home energy management ecosystems.
By leveraging worldclass engineering capabilities and with a relentless focus on innovation we strive to create a world where clean green energy from the sun is the primary source of power for our homes businesses and just about everywhere we thrive.
The Tier 1 team has a dynamic and energetic environment; The team plays a major part in providing the first line support to SolarEdges customers. We provide quality and professional support and deeply involved with variety departments and interfaces with other parties in the company. You will be the initial point of contact for customers and contractors regarding technical matters providing support or escalations per need.
You will respond to phone calls emails and chats in a fast and service orientation manner by explaining and resolving technical situations to nontechnical individuals.
By joining us you ll have the opportunity to troubleshoot and support various hardware & software configurations and run appropriate testing & diagnostics provide our customers with a professional support and interface.
What youll be doing:
Requirements :
Additional Skills:
SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people.
SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
Remote Work :
Yes
Employment Type :
Fulltime
Full-time