Program Coordinator

Job description

About the role

This role is responsible to oversee the deployment of retail POS systems, manage user access controls and coordinate promotional activities in ERP system to maintain efficient operations within QDFC. It also entails supporting the line manager in executing IT projects to achieve successful and timely outcomes

Key Accountabilities include, but are not limited to:

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Provide initial IT assistance for queries to ensure uninterrupted service delivery.

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Assist the program officer in installing Retail POS machines for new store openings and store renovations to meet project deadlines and ensure timely completion of all tasks.

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Ensure proper management and oversight of hardware resources by implementing a comprehensive inventory system to track all hardware assets.

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Ensure that Electronic Shelf Label (ESL) systems are functioning smoothly and effectively by providing essential support to maintain optimal operation of electronic shelf labels.

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Manage user access controls and maintain documentation for audits.

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Execute global promotional activities in the system as per management instructions.