EMC PowerMAX Storage

Ensure Compliance § Ensuring strict adherence to all regulatory issues and compliance of all internal controls. Implement and Comply with Group Compliance Policy. Should deliver considering the operational risk associated with the role.

Mandatory Technical Roles / Responsibilities § In depth experience on Enterprise Storage Management
§ Open to work in a 24x7 support ( rotational weekend & night shifts )
§ Design plan document and support the configuration of logical and physical SAN layouts.
§ Create and manage scripts to automate the administrative tasks and provide system level reports
§ Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning.
§ Participate in the development of SAN level solution standards.
§ Develop detailed design installation and configuration documentation for enterprise system deployments.
§ Ensure in solutions and deployments of the security of infrastructure and compliance with all applicable security standards
§ Recommend and oversee projects that expand change or improve the systems and related infrastructure.
§ Provide assistance in reviewing performance and capacity requests as well as design solution resolution.
§ Collaborate with the management to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need.
§ Develop solutions with a focus on reducing operating costs or increasing guest and crew experience.
§ Understand advances and changes in the technology industry and work directly with the vendors to assess new technologies.
§ Contribute as necessary in a handson manner with the implementation of solutions in support of all projects.
§ Work with other infrastructure teams for new systems designed and engineered.
§ Act as the highest level of technical escalation for production issues encountered.
§ Provide system support and troubleshooting expertise as needed for designed solutions.
§ Perform other duties and special projects as required.
§ Leverage experience to provide input to improvements (People Process Tools and Technology) in the environment and recommend innovative and automated approaches for system administration tasks.
§ Resolve complex issues independently; coordinate and communicate changes and issues with the client and team members and determine root cause.
§ Should have indepth knowledge of tools such as CI.
§ Handson experience on Block Storage EMC (VMAX PMAX XTREMIO) / Pure / Cisco and Brocade
§ Configuration and troubleshooting of SAN SRDF Time Finder Zoning etc...
§ Good understanding on Fiber Channel concepts.

Optional Technical Responsibilities § Understanding of VMware infrastructure specifically datastore provisioning and configuration
§ General understanding of networking concepts such as VLAN trunking LACP IP addressing and routing
§ Understand procedures to ensure consistent storage provisioning uptime regulatory compliance and data protection.

Other Mandatory Responsibilities :

§ Ensure vendors and services providers are providing optimal value to HSBC.
§ Reviews and evaluates the team's work.
§ Creates maintains and/or contributes to the definition and documentation of any IT standard or service catalog item under team’s purview.
§ Leads efforts to improve processes and meet strategic goals within the team.
§ Develop team technology and process roadmaps.
§ Ensures team follows IT processes including Change & Release management.
§ Oversees SAN performance and capacity by monitoring alerting and reporting.
Automation
§ Use automation and scripting to increase productivity.
Best Practices § Implement Best Practices across Storage estate.