About the company
Company is a rapidly growing private equity backed SaaS product company
Job Summary
- Lead technical engagements with our largest and most complex users acting as the technical point of contact and trusted advisor during the development process.
- Deeply understand and anticipate customer needs positioning the company s product as the premier solution to address their complex challenges.
- Develop and oversee the creation of advanced technical content (including documents diagrams proofofconcept test plans etc.) to guide customers in implementing sophisticated use cases or adopting best practices.
- Design write and maintain sophisticated software solutions to enhance Professional Services ability to deliver exceptional value to customers.
- Rigorously test and evaluate our solutions and processes to pinpoint areas for improvement.
- Continuously improve our products/processes through expert insights to technical discussions enhance our products internal tools and the overall customer experience.
- Manage and optimize production IT infrastructure overseeing major changes or customizations on behalf of our customers
- Collaborate closely with Product Management to evolve the platform leveraging deep insights derived from our team s extensive field experience.
- Create and maintain process/technical documentation and develop comprehensive knowledge base articles aiming to increase efficiency and minimize effort.
- Mentor junior engineers and team members fostering a culture of continuous learning and development.
Requirements
- MCA / BE / ME or related fields.
- 10 years of productionlevel experience in Python and other programming languages.
- Expertise in Unix and Windows operating systems with advanced proficiency in command line interfaces.
- Proficient in using Git with a strong understanding of best practices (feature branching merges rollbacks etc.) and experience in leading collaborative development efforts.
- Extensive experience with scripting languages (bash) application development (Python .NET Java JavaScript) databases PostgreSQL and analytical tools.
- Handson experience with Azure infrastructure web services and operations.
- Demonstrable experience in common enterprise applications (CRM HRIS ERP etc.) and their integration.
- Excellent communication skills problem solving ability thinking out of the box solution oriented attitude with a proven ability to develop and articulate complex technical concepts in a clear concise manner.
Benefits
Best in the Industry.
Python, java, JavaScript, Java, XML, SQL, JSON