French-Speaking Customer Success Specialist In Lisbon Portugal

Exciting Career Opportunity: Become a Customer Success Specialist in Lisbon Portugal!

Job Title: FrenchSpeaking Customer Success Specialist

Location: Lisbon Portugal
Work Arrangement: Onsite

Overview:
Are you dedicated to providing toptier customer service We are seeking a FrenchSpeaking Customer Success Specialist to become part of our team in Lisbon Portugal. This onsite position is perfect for those fluent in French with a solid understanding of English. Whether youre an experienced professional in client support or just starting out we invite you to apply and join our vibrant multicultural team.

Key Responsibilities:

• Client Assistance: Deliver exceptional support to Frenchspeaking clients through phone email and chat efficiently addressing their concerns and resolving issues.
• Issue Resolution: Identify and troubleshoot client problems providing clear and effective solutions to ensure high levels of client satisfaction.
• Data Entry: Keep accurate records of client interactions and feedback in our CRM system.
• Client Relationship Management: Cultivate and maintain strong relationships with clients to ensure their continued satisfaction and loyalty.
• Team Collaboration: Collaborate with colleagues and other departments to ensure smooth service delivery and an excellent client experience.

Candidate Requirements:

• Language Proficiency: Nativelevel fluency in French with a B2 level or higher in English.
• Eligibility: Must have EU citizenship or a Portuguese residence card.
• Experience: Previous experience in client support or a related role is a plus but not required.
• Relocation: Willingness to relocate to Lisbon Portugal (Relocation package available for those moving from abroad).

Benefits:

• Competitive Salary: A competitive salary package reflecting your experience and qualifications.
• Performance Bonus: Opportunities for bonuses based on your performance.
• Meal and Transport Allowance: Daily allowances for meals and transportation.
• Health Insurance: Comprehensive private health insurance.
• Relocation Assistance: Financial support for relocation including help with accommodation.

How to Apply:
If youre interested in this opportunity please send your CV in English to with the subject line FrenchSpeaking Customer Success Specialist Lisbon. Include a brief cover letter explaining your interest in the position and how your skills align with our needs.