Czech Client Services Specialist Fully Remote In Greece

Are you proficient in the Czech language Were seeking an exceptional individual to join our team as a Customer Success Specialist!

About Us:

We focus on providing outstanding customer experiences that enhance brands on a global scale. By utilizing cuttingedge technology and valuable insights we design seamless journeys that foster growth. Whether youre a startup or an established leader in the industry we are your committed partner in achieving success.

Role Overview:

As a Customer Success Specialist you will deliver highquality service to our clients efficiently handling inquiries and resolving issues through phone email and chat. Collaborating closely with internal teams you will enhance the customer experience and refine our support processes. This role allows you to make a meaningful impact and ensure the highest levels of customer satisfaction.

Key Responsibilities:

• Address and resolve inquiries from the main queue chat platform and email.
• Provide prompt and accurate responses to ensure satisfactory resolution of concerns.
• Listen to complaints empathize with customers and work towards effective resolutions while maintaining professionalism.

Requirements:

• Native Czech
• B2 proficiency in English
• EU Citizenship or Greek Residency Card

Why Join Us:

• Attractive Salary: Competitive compensation packages that recognize your skills and experience.
• Meal Allowance: Support for your meals during working hours.
• Health and Life Insurance: Comprehensive coverage that shows our commitment to your wellbeing.
• Relocation Package: Assistance for candidates considering relocation.
• Work from Home Environment: Join a collaborative remote team that promotes effective communication and synergy.

Ready to start your Customer Success journey Submit your application today and well be in touch!

Remote Work :

No