Consultant ServiceNow CMDB - Brussels - 12 months
Posted on :
07-08-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Consultant ServiceNow CMDB Brussels 12 months
One of our important clients is currently looking for a Consultant ServiceNow CMDB for a 12month contract based in Brussels.
Please find the description below:
Your Role
Be the application owner for our ServiceNow CMDB : delivering CMDB enhancements (additional data integrations onboarding new CI classes extending datascope additional fiunctionalities ... ) & supporting Configuration manager & other CMDB users
Support implementation of CSDM & ITOM Discovery
Work in close collaboration with our Configuration Manager who is process owner
for Config mgmt. managing CMDB content and main provider of CMDB requirements.
Principal Duties and Responsibilities:
Prepare roadmap for CMDB evolution in concertation with Configuration manager & other stakeholders (Platform mgmt. Process owners Architect ... )
Advise organization on how to best apply CMDB best practices
Capture CMDB & CSDM requirements and translate them into user stories for
implementation by our development team
Support technical implementation of CMDB in ServiceNow; ability to apply
configurations yourself
Lead functional & technical implementation of digital portfolio mgmt.. module in
ServiceNow (Service portfolio mgmt. process)
Advice on our implementation of ServiceNow CSDM
Support our implementation of various integrations to capture & maintain CI data
a.o. ITOM Discovery. Setup and use of IRE.
Provide ServiceNow Administration and Functional/Development Support to users
and process owners across the Organization
Provide timely support to user queries and troubleshoot production issues;
Perform Systems Integration Testing and manage/coordinate user acceptance
testing.
Creation of technical and functional documents for handover to our support
organisation
Act as backup of our configuration manager when needed
Requirements
Qualifications / Required Skill:
Understanding of ITSM best practices and ITIL principles
Excellent knowledge of ServiceNow CMDB CSDM & ITOM Discovery
Good knowledge of Servicenow technical coding and customisation best practices
Experience with technical ServiceNow components such as: business rules client
scripts UI policies and actions UI pages and macros script includes catalog items
workflows web services reports etc.
Minimum 3 years of CMDB development and administration experience in an
enterprise environment with ServiceNow Strong understanding of a Configuration Management Database (CMDB) and its relationship to asset management and IT service management processes
Strong understanding of ServiceNow CSDM Model
Experience in CMDB integration with discovery tools
Servicenow MID server configuration and deployment hands on experience.
Understanding of IRE rules
Knows the different cmdb related modules like CMDB Data Manager / Data
Certification / Audits /..
Experience with configuring views and preferably understanding on how to configure
the CMDB Workspace (or other workspaces)
Experience with integrationHUB ETL
Certifications: ServiceNow Administrator CMDB CSDM ITOM Discovery
Other:
Ability to work with end users technical staff and management as necessary.
Can work independently and contribute to CMDB deliverable prioritizations
(feasibility complexity estimations)
Needs to work under pressure and meet deadlines.
Strong documentation and verbal/written communication skills.
Strong multitasking and analytical skills
Good knowledge (verbal and written) of English and at least one of Dutch or French
IF you are interested please send me your CV and I will contact you as soon as possible with the remaining details.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
