Data Operations Engineer

Supporting multiple applications, of varying complexities and technical scope, in the production Datawarehouse environment.

Owning the Incident, Problem and Knowledge Management processes at the operational, functional, and technical levels.

Analysing, troubleshooting, and resolving live production issues in a timely and efficient manner.

Reviewing, approving, implementing, and verifying scheduled production changes. This will include taking turns chairing CAB meetings.

Coordinating and communicating between multiple technology stakeholders (Vendors, Infra Support, DBAs and the Dev teams) and functional stakeholders (senior management, business users) during tactical (Incident) and strategic (problem, change) issue remediation.