Case Manager

• Completes inperson interviews to address a degree of problems through the completion of comprehensive assessments.
  
• Secures information such as medical and social factors that contribute to the client s situation.
  
• Often assist the clients who have issues including but not limited to neglect abuse domestic violence mental health hopelessness chemical addiction HIV trauma child protective services and parental substance abuse.
  
• Extensive documentation and data entry is required.
  
• Entering information in the database including case notes assessments email reports etc.
  
• Communicating with agencies including the Housing Authority and Houston Coalition for the Homeless.
  
• Completing required paperwork per Harris County procedures and HUD regulations.
  
• Infield workincluding but not limited to phone and/or virtual meetingsmonthly home visits phone and/or virtual visits with clients landlord contact contact with Housing Authority social service agencies check delivery housing search meet with clients at encampments meetings trainings attend court shelter visits etc.
  
• Attend meetings trainings communication with direct reports reading email reading policy and procedures completing reporting and preparing files for audits.
  
• Locating resources in the community referring clients and linking clients to services.
  
• Disaster related assignments as needed.
  

Requirements

• Knowledge of the NASW Code of Ethics as a guide to decisionmaking and promote ethics and values to the social work profession.
  
• Knowledge of the Fair Housing Act.
  
• Ability to engage clients and exhibit compassion.
  
• Ability to use critical thinking skills to assess and assist clients.
  
• Ability to work with the homeless.
  
• Valid Drivers License (Texas upon hire)
  

• Some sedentary work driving to complete field work including driving a Company car and/or personal vehicle.
  
• In field work can include but not limited to home visits landlord visits agency visits verify homeless status in outside elements up and down stairs at apartment complexes.
  

• Bachelor s degree in Social Work or related field.
  
• Two (2) years of experience working with vulnerable populations or the homeless.
  
• Extensive documentation and data entry is required. Preferred
  
• One (1) year of experience working in the Child Protective Services sector.
  
• One (1) year of experience working with foster children and/or families involved in the CPS system.
  
• One (1) year of experience working with any HUD grant.
  
• Trained in TraumaInformed Care.
  
• Trained in Motivational Interviewing.