Front Desk Representative

Position Title: Front Desk Representative
Department: Administration
Reports To: Office Manager/Supervisor
Location: Philadelphia PA
Employment Type: FullTime

Position Summary:
The Front Desk Representative is responsible for managing the front desk operations providing excellent customer service and supporting administrative tasks. This role requires a friendly and approachable demeanor excellent communication skills and the ability to multitask effectively.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer screen and forward incoming phone calls
• Receive sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing photocopying transcribing and faxing

Qualifications:

• High school diploma or equivalent; additional certification in Office Management is a plus
• Proficiency in Microsoft Office Suite
• Handson experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and timemanagement skills with the ability to prioritize tasks